EffiGovOne system.
Every department.
Each department gets its own AI phone agent. A call can move from one department to the next, AI → AI or AI → staff, and residents never have to repeat themselves.
Sumter County, FL
12,000+ calls in June alone · 72% without staff
Live in production
Trusted across cities, counties, and special districts
City
Huber Heights
Ohio · Pop. 43k
73%
calls handled
"Our residents deserve responsive service no matter when they call, EffiGov helps us deliver that."
John Russell
City Manager · Huber Heights
County
Sumter County
Florida · Pop. 162k
72%
without staff
"EffiGov helps us provide immediate, reliable responses while allowing staff to focus on the issues that most need their attention."
Stephen Kennedy
Asst. County Administrator
Special District
San Joaquin MVCD
California · Pop. ~790k
70%
off front desk
"Our technicians are out in the field doing the work residents need, instead of tied to the phones."
Omar Khweiss
District Manager · San Joaquin MVCD
Live in production across four states
How the system works
One call. Zero silos.
Every department gets its own AI agent. They share context with each other, route calls intelligently, and resolve inquiries, or transfer to staff when needed.
Federated agents for a federated government
tap a department to play its call
Try it now
Talk to a live agent
Talk to Effie
No sign-up · 30+ languages
What residents ask
“What are city hall hours?”
Answered“How do I pay my water bill?”
Answered“There's a pothole on Main Street.”
Logged“How do I apply for a building permit?”
RoutedThis demo runs on a sample city. Your deployment is tailored to your departments, hours, and knowledge base.
Integrations
We plug into your govtech stack
EffiGov connects to the systems your city already runs. Don’t see yours? We’ll build the integration, no new software for your team to learn.
Scroll or drag through the platforms, and tap any to see what the connection does.
24/7 service for your community,
answered from day one.
Join the local governments already answering every resident call around the clock, in every language, with emergencies dispatched to on-call crews, without growing the front desk.
Book a Demo
SOC 2 Type IIAudit in progress · Live Trust Center ↗Zero data retention with AI providers · US-only data residency