EffiGov Launches 24/7 Voice AI in Sumter County, Florida

[Sumter County, FL - October 8, 2025] — EffiGov, a Y Combinator-backed company modernizing local governments with voice AI, announced today that its technology is now live in Sumter County, Florida. The deployment marks the first county-level partnerships in the state, giving residents around-the-clock access to accurate information and faster service.

EffiGov's AI handles incoming calls about county services - including animal services and permitting - reducing wait times for residents and freeing county staff to focus on other tasks. In early results, the system has already automated more than half of inquiries without the need for human staff intervention.

"Sumter County is committed to using technology that improves service delivery for our residents," said Stephen Kennedy, Assistant County Administrator of Sumter County Florida. "EffiGov's voice AI helps us provide immediate, reliable responses to routine questions while allowing staff to focus on the issues that most need their attention."

Headquartered in Silicon Valley, EffiGov builds a "Voice-AI OS" for local governments, starting with 311 and non-emergency call handling. The company's platform integrates directly with municipal systems of record, helping cities and counties modernize constituent services without requiring new hardware or major IT overhauls.

"Sumter County's team knows their residents better than anyone, but they were spending too much time on calls that pulled them away from higher-priority work," said Aubteen Pour-Biazar, Co-Founder & CEO of EffiGov. "We're honored to support their vision of giving residents immediate, accurate answers around the clock - whether it's a simple question or a complex service request - so staff can focus on the cases that most need their expertise and judgment."

With the Sumter County launch, EffiGov now serves hundreds of thousands of residents and continues to expand partnerships with cities and counties nationwide.

About EffiGov

EffiGov is building the Voice-AI Operating System for government. Backed by Y Combinator, EffiGov partners with cities and counties to automate constituent calls, integrate with municipal CRMs, and deliver modern digital service at scale. Learn more at www.effigov.com.

Media Contact: press@effigov.com